Interested candidates are invited to send their resume and cover letter to jobs@urbanmapping.eu.
We look forward to welcoming talented individuals to our team and creating unique experiences together!
Urban Mapping brings stories to life with the magic of projection during unique audiovisual city walks, because cities have stories to tell.
Buildings scattered throughout the city provide the backdrop for spectacular light walks. During dark winter evenings or warm summer nights, local legends, exciting historical stories or magical fairy tales come to life with our unique projections.
As the Operations Manager at Urban Mapping, you are pivotal in the smooth running of our operational processes. You are the point of contact for clients and ensure that their questions and needs are followed up appropriately. You ensure that the right people within the team complete tasks correctly and in a timely manner. Your role is crucial in maintaining the overview and ensuring the quality of our services. As well as being crucial to the day-to-day running of Urban Mapping.
- You will be responsible for the day-to-day operations of the company, including coordinating activities and ensuring efficient and smooth operations.
- Customer Contact: You will be the primary point of contact for customers and provide excellent communication, managing their expectations and taking our service to the next level.
- Process Improvement: You analyze current processes and commit to optimizing them.
- Project Management: You will monitor the overview of all ongoing projects and ensure that everything goes according to schedule.
- Financial Management: You will be responsible for the financial component of the projects, including budget monitoring and managing project pricing.
- Communication: You will ensure clear and effective communication, both internally and externally, and contribute to improving the quality of our customer relationships.
- Language skills: you are fluent in Dutch, French and English. Speaking a word of German is a bonus.
- A challenging and versatile position in an innovative and growing company.
- An informal and collegial work environment with room for personal input.
- Opportunities for professional development and growth.